Contact
Last revised 16 August 2026
Devoic Skilltech & Consultancy Private Limited, CIN U70200MP2025PTC076786, operates the Onramp platform at onramp.in. Correspondence may be addressed as set out below.
1. General correspondence
All enquiries — support, questions concerning a challenge, difficulties with an organisation, Academy enrolment, press and partnerships — may be addressed to support@onramp.in.
Correspondence is ordinarily answered within five (5) working days.
2. Correspondence by subject
Correspondence on every matter is received at the address above. So that a matter reaches the right hands without delay, the subject line should begin with the word set out below.
| Matter | Subject line |
|---|---|
| Support, faults and general enquiries | Support |
| Access to, correction of, or erasure of personal data | Data request |
| Complaint concerning the handling of personal data | Grievance |
| Reports of content, plagiarism or the conduct of an organisation | Report |
| Refunds and Academy payments | Refund |
Refunds are governed by the Refund & Cancellation Policy.
Correspondence concerning an account or the personal data associated with it should be sent from the email address registered to that account, that being the means by which the Company verifies the identity of the sender.
3. Reporting content or conduct
3.1. A report may be raised from within the platform, using the report control shown on a profile, project, submission or challenge. A report so raised is disclosed only to the Company, and is not disclosed to the User reported. Reports may alternatively be sent to support@onramp.in, quoting the address of the profile, project, submission or challenge concerned together with a description of the matter complained of.
3.2. The Company treats plagiarism, impersonation, and the solicitation of unrewarded work by organisations as serious, and may remove content and suspend accounts accordingly.
4. Grievance Officer
Appointed under section 13 of the Digital Personal Data Protection Act, 2023 and under the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021.
| Name | Shivam Singh |
| Company | Devoic Skilltech & Consultancy Private Limited |
| Address | A64, Bus Stand, Semariya Chowk, Satna, Madhya Pradesh 485001, India |
| support@onramp.in |
Grievances are acknowledged within seven (7) working days and responded to substantively within thirty (30) days of receipt. A person not satisfied with the response may complain to the Data Protection Board of India.
5. Registered office
| Entity | Devoic Skilltech & Consultancy Private Limited |
| CIN | U70200MP2025PTC076786 |
| Registered office | A64, Bus Stand, Semariya Chowk, Satna, Madhya Pradesh 485001, India |